Política de Privacidad

1. Data controller

The controller responsible for the personal data collected through this website is Fantastic Gardens A.J. S.L., registered at Oficinas San Pedro de Alcántara · Pol. Industrial San Pedro, El Potril parcela nº 6, Marbella (Málaga), Tax ID (CIF) B-92065101, contact email info@fantasticgardens.net.

2. What do we process your personal data for?

The data you provide through the contact form, by phone or via WhatsApp is processed for the following purposes:

  • Responding to your request for information or a quote about our gardening, landscaping, maintenance and nursery services.
  • Managing the business relationship and, where applicable, delivering the services contracted.
  • Sending you communications about our services, only where you have given your express consent for this.

We do not make automated decisions or build profiles from your data.

3. What is the legal basis for processing your data?

The legal basis for processing your data is the consent you give us by completing and submitting the contact form or starting a conversation with us by phone, WhatsApp or email, and, where applicable, the performance of the service contract entered into with you.

4. How long do we keep your data?

Data will be kept for as long as the business relationship lasts, or for the periods legally required to address potential liabilities. Once those periods have ended, the data will be deleted or anonymised.

5. Who will your data be shared with?

We do not transfer your data to third parties for commercial or advertising purposes. Your data will only be shared with third parties where there is a legal obligation to do so (for example, with the Tax Authority) or where necessary to deliver the contracted service (for example, technology providers who host our website or handle our email, always acting as data processors). No international data transfers take place outside the European Economic Area.

6. What are your rights?

Anyone has the right to confirm whether Fantastic Gardens A.J. S.L. is processing personal data concerning them. Data subjects have the right to:

  • Access their personal data.
  • Request the rectification of inaccurate data.
  • Request its erasure when, among other reasons, the data is no longer necessary for the purposes it was collected for.
  • Request the restriction of processing of their data, in which case we will only keep it to bring or defend claims.
  • Object to the processing of their data; we will stop processing it except for compelling legitimate grounds or to bring or defend possible claims.
  • Request the portability of their data.

You can exercise these rights by writing to info@fantasticgardens.net, stating which right you wish to exercise and enclosing a copy of a document proving your identity.

If you believe your data is not being processed appropriately, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic office at www.aepd.es.

7. Data security

We have adopted the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access.

8. Accuracy of the data

Users guarantee that the personal data provided is accurate and are responsible for notifying us of any changes to it.

9. Changes to this privacy policy

We may amend this privacy policy to adapt it to legislative or case-law developments. We recommend you review this page periodically.